- Applies To
- 100% cotton
- 100% uncoated polyester
- Poly/cotton blends
- Lightly Siliconed Nylon
- Lycra®/spandex (Will adhere to fabric but may crack when stretched)
- Sublimated polyester
- Care Instructions
- Do not dry clean
- Machine wash WARM / mild detergent
- Dry at normal setting
- No chlorine bleach
- Wait 24 hours before first wash
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
What items are non-refundable?
The following items cannot be returned:
Custom or personalized items unless it has been damaged or not as described on the caption
Used physical goods
Discounted items (if applicable)
Digital Downloads (designs, templates, etc...)
The item I received is damaged!
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the purchased product is faulty upon arrival, please reach out to us within 7 days of the delivered date.
What are the refund options?
The following refund options are supported:
Refund to the original payment method
An item is missing from my order...
If an item is missing from your order, you must contact us within 7 days of delivery. Please reach out to our customer service team Monday-Friday from 9am - 6pm EST by phone at 770-990-7810 or by emailing us at firstname.lastname@example.org
All orders are created after order submission. Please allow 1-3 business days for processing of standard orders and 3-5 business days for processing of custom orders. Order confirmations are emailed after purchases are completed. Upon completion of order processing & shipping, the tracking information will be sent to the email you provide during check-out.
PLEASE NOTE: Items may take longer due to holidays, bad weather, or other circumstances beyond our control. **Also, Exclusively Yours is NOT RESPONSIBLE for lost, damaged, or stolen items.** However, please remember your items may be tracked using the tracking information we sent to the email you provided at check-out or account creation.
After your payment is authorized and verified, Standard orders can still take up to 4 business days, Express orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays
In-Transit time starts when your order has been shipped, and does not include standard processing time applicable to the shipping method selected at the time of checkout. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Shipping Policy.
Exclusively Yours is not responsible for applicable customs fees, import duties, taxes or any other charges.